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My Learning Campus
for Providers and Staff!


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Provider Learning Campus Agreement

Trillium Health Resources defers to the department's contract-specific language regarding provider training development and training requirements for Providers.

Provider training requirements among the Standard, Tailored, and Medicaid Direct LME/MCO health plans contracts use similar language and carry the same intent. 


Basically, the health plan, "shall provide training to network providers within 30 days of provider joining the network. Additional training will be provided as determined by the health plan and as requested by NCDHHS."


Although it is essential for the appropriate office personnel to participate in training to understand the expectations under NC Medicaid Managed Care, the Department does not contractually obligate health plan to establish specific criteria for the number of staff required to complete training or the timeline for completion. In addition, all health plans have been encouraged to accept reciprocity for these specified general trainings when completed with any plan.

If you are a Trillium Staff member, use the "Trillium Staff Login" button below: